Solution Focused Facilitation Cheat Sheet

Introduction (Goal: positive and relaxed atmosphere, problem-free zone)

  • What do you do? Your role, location, position? Anything else important?
  • What happened in the last weeks that you are a little bit proud of?
  • What can you tell us about yourself that would surprise us?

Facilitation contract (Goal: everybody is clear on who does what in the meeting)

  • Facilitator: steers the conversation, takes care that the discussion is goal-oriented and stays on time and on topic, visualizes results, asks questions and listens. Can interrupt others.
  • Participant: is responsible for contributing content, listens, explores solutions, does not interrupt others.
  • If the facilitator wants to add something to the content, he / she clarifies by “switching hats”: “I am now contributing something as a participant”.

Meeting contract (Goal: everybody knows what this meeting is for and how long it will take)

  • Clarification of timing (e.g. 60 minutes, 6 people — everybody can speak for 10 minutes and has to listen for 50)
  • Clarification of goal of the meeting (visualize this point):
  • If second or subsequent meeting: what has happened since last meeting that is going into the right direction? (round robin)
  • Suppose this is a very useful meeting: what will be better / clearer after the meeting?
  • What will we have:
  • Decided
  • Discussed
  • Developed new ideas about
  • What is everybody’s role and contribution toward this goal? (round robin — very seldom: if you have no role except being informed about the results, you can leave now and read the minutes)
  • Clarification of agenda (visualize this)
  • Clarification of what will happen to things not on the agenda (suggestion: idea / topic parking flipchart)

Goal setting for each point on the agenda  (Goal: become aware that “finding a solution” is different from “solving a problem”,  take into account the bigger picture)

  • Suppose this topic was completely solved, we had an optimal solution and all our worries were gone, what would we have?
  • Suppose we were working / operating / leading / selling / etc. at our best, what would we be seen doing with regard to this topic? What would we notice? What would our customers notice?

Status Quo (Goal: become aware that you are not starting from zero with each topic)

  • On a scale of 1 to 10, where 10 is that this topic is solved, where are we now? (Visualize this as a scale on a flipchart)
  • What tells us that we are not at 0? What is already going into the right direction? (Write on the scale)

Signs of progress (Goal: Identify signs of progress)

  • What would our world / work / leadership / sales techniques / etc. look like if we were one step ahead? Who would notice a difference? What would they notice? (Write on the scale)

Commit to actions (Goal: Start doing things)

  • What can we do?
  • Who will do what, by when, with which resources? (visualize this)
  • Agree on who will write minutes / summary of decisions etc.
  • How are we going to follow up?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Tags

No items found.

Popular Posts

Subscribe weekly news