Controversial Decisions in Meetings

You are dreading the meeting — you know the issue at hand is highly controversial. You’ve talked to a few people and there are two or more proposals floating around that are mutually exclusive and people feel passionately about them. You are looking at a few uncomfortable hours in which at least half of the group will be disappointed. Here are a few hints for a process that helps you get to a solution that is well thought through, gets as much buy-in as possible and does its best to prevent people being offended.

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“Respect” is one of the 1000 dollar words that people use to describe their attitude as consultants. But what does it mean when someone states: “We treat our partners with respect”? How do clients and business partners recognize that they are being treated “respectfully”.

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