You are dreading the meeting — you know the issue at hand is highly controversial. You’ve talked to a few people and there are two or more proposals floating around that are mutually exclusive and people feel passionately about them. You are looking at a few uncomfortable hours in which at least half of the group will be disappointed. Here are a few hints for a process that helps you get to a solution that is well thought through, gets as much buy-in as possible and does its best to prevent people being offended.
Respect
“Respect” is one of the 1000 dollar words that people use to describe their attitude as consultants. But what does it mean when someone states: “We treat our partners with respect”? How do clients and business partners recognize that they are being treated “respectfully”.
